QuickBooks error code H505 happens when anything prevents you from connecting to the server. The error notice appears when you attempt to view a corporate file from a location other than your computer. Many factors might cause the multi-user connection to be blocked. The problem is usually related to the hosting settings of your QuickBooks application. The issue impairs your ability to view firm files that are provided to a network via a server. This post will lead you through a few techniques for getting around the error notice.
When a user wants to access company files or data on another system that lacks acceptable initial configuration or requires additional installation or setup, QuickBooks Error code H505 occurs. The H series faults are caused by hosting configuration issues. Because one or more of the user’s PCs is configured to be the QuickBooks server, this error code shows on the screen. It should be emphasized that while the user’s computers can operate in multi-user mode, only the server is compatible with Word in that fashion, i.e. the system that hosts the corporate files should be the only machine set to act as the host.
If you are also receiving an error notice from QuickBooks with the issue number H505, Then go through this article to resolve it
What is the source of QuickBooks error number H505?
- Incoming and outgoing communication to the corporate file is blocked by the firewall.
- Hosting setup parameters are wrong or inaccurate.
- QuickBooks files/folders cannot be scanned using the server’s Database server.
- When QuickBooks is unable to determine the IP address of the machine.
- Damaged, omitted, or incorrect.nd file.
- When the QuickBooks DBXX service is not operating, the DNS settings are incorrect.
Symptoms and Causes of QuickBooks Error H505
- The first indication is the inability to use multi-user mode.
- In addition, the QuickBooks application window crashes.
- The system keeps crashing.
- Alternatively, Windows may become sluggish and freeze on occasion.
- When a user attempts to open a QuickBooks business file saved on the server, the error number H505 appears on the screen.
Make use of QuickBooks File Doctor
Just install and execute QuickBooks File Doctor on the server. This will immediately erase any H – series and multi-user problems. If the QuickBooks Error Code H505 persists, proceed to solution 2.
Method-1: Check the services and hosting
Step 1: Then, you must validate the services
- Check that the QuickBooksDBXX and QBCFMonitor services are active.
- Press the “Windows” or “Start” keys.
- Enter the “Window+R” keys.
- Type “MSC” in the run box and hit the “Enter” tab
- Try typing “QuickBooksDBXX service” into the service window.
- It’s possible that the QuickBooksDBXX service isn’t visible:
- Check to make sure the Database Server Management is installed on the server.
- If the user runs the whole software on the server, open QuickBooks. Next, ensure that the hosting is enabled by confirming it.
- Activate the “QuickBooksDBXX” service. check that the startup type and service status have started
Step 2: Check the hosting
- If “Host Multi-User Access” is shown, choose “File” and then “Utilities.” Simply explained, this signifies that the machine is unable to host the file.
- If you see an option that says “Stop Hosting Multi-User Access,” choose it.
- Go to the “Company” tab.
- Choose the “File Must Be Closed Window” option.
- Choose “Yes.”
Method 3: Changes to the host file
- Pressing “Windows + R” simultaneously will launch the “Run window” as the first step.
- Next, type “cmd” and press “Enter” to launch the Command Prompt window.
- The next step is to type “ipconfig/all” and then press enter to perform the command.
- The final step in this procedure is to jot down the “Hostname and IP Address.” The user must repeat the process for each machine with a multi-user configuration.
Method 4: Make a new folder for the corporate file and grant access to it
- The initial step is to make a new folder on the hosting machine.
- After that, ensure that the windows have access to the corporate file.
- Next, move the QB file to the new location.
- To finish the procedure, go into multi-user mode and open the company file.
Solution 5: Examine the server’s services
- The first step is to launch the Windows tab and the Start menu on the server.
- Following that, type run and select the run tab.
- The next step is to put services.msc into the run tab and then press the enter key.
- Click the QuickBooks DBXX file twice.
- Furthermore, under the startup type, pick the automated tab.
- The user should then check to see if the service is running or launched.
- And then click the Start button.
- Choose the Recovery option.
- Moreover, select Restart the service from the following drop-down menus: first failure, second failure, and subsequent failure.
- Choose the apply tab and then the OK button to save the changes.
- The final step is to finish and repeat the process for QBCFMonitorService.