QuickBooks Freezes or Crashes

QuickBooks Freezes or Crashes on Startup and Printing

QuickBooks has established its dominance in the accounting sector. Small to medium-sized enterprises can use this software to automate their financial procedures and maximize efficiency. QuickBooks may shut or you may see that it continues to crash. If your computer fails or you use data backup, it is critical not to preserve work that will be erased at times. A summary of the answer is provided below.

If there is a problem with the installation or company file, QuickBooks will continue to crash. When triggers disrupt the smooth operation of the system or the installation of the ABS PDF driver window, this error occurs. Many causes contribute to the occurrence of the QuickBooks desktop freeze-up problem. Some of them are lengthy corporate names, out-of-date operating systems, missing files, damaged preference files, or corrupted files that prevent you from opening the Window.

What exactly is the QuickBooks Desktop Freezing Up Error?

QuickBooks Desktop freezes/crashes, which impedes the smooth operation of the software. A few off-screen windows created by this issue are running in the backup and won’t close even when you try to. This not only causes the QuickBooks program to stall, but it also puts any unsaved data in danger.

A variety of reasons might contribute to such a mistake, which will be examined more in this article.

What causes the QuickBooks Desktop to freeze?

You may see this problem while installing the QuickBooks desktop edition because the installer may freeze for a few seconds or even cease responding to user instructions. Typically, it will become stopped on the installing ABS PDF driver. window. This issue might be caused by a number of circumstances, which we shall examine later in this essay.

Why is QuickBooks Desktop freezing?

  • If the Windows operating system is out of date, that might be the primary cause contributing to this problem.
  • Your company name might be too lengthy
  • For whatever reason, the file prevents you from operating the window.
  • You might have a corrupted Windows operating system or a missing QBWUSER.INI file.
  • This error may occur if the programs are operating in the background.
  • There might be a problem with your hard disc, software files, or QuickBooks Desktop installation.

Symptoms and signs that your computer is frozen

The following are some obvious indicators of the onset of the freezing problem

  • After a few seconds of freezing, your computer slows down.
  • Processing procedures in QuickBooks become significantly more complicated.
  • QuickBooks becomes sluggish, and keyboard and mouse inputs take a long time to respond.

Method 1: When QuickBooks keeps crashing 2023 Windows 10, use Quick Fix My Program

Step 1: Install the most recent version of QuickBooks Tool Hub on your system.
  • The QuickBooks Tool Hub application assists in troubleshooting typical QuickBooks difficulties caused by a variety of circumstances. We recommend utilizing the QB Tool Hub with a Windows 10, 64-bit machine for the best results.
  • Open QuickBooks before downloading the most recent version of QuickBooks Tool Hub.
  • You may begin by downloading the QB tool hub.
  • Now store the file anywhere on your system where you can readily find it.
  • Locate the QuickBooks ToolHub.exe file and double-click it.
  • It will launch the program on the computer.
  • Now, follow the on-screen directions to install the utility.
  • After installing the tool hub on the system, double-click on the QuickBooks tool hub icon.
  • Option to Locate Installation Issues
  •  Choose the Clean Install tool.
  • Now save it to your preferred place.
  • Locate the QBcleaninstallutility.exe file.
  • Click on the popup that says “I accept the license agreement”
  • Then, choose the QB version.
  • Select the Continue button.
  • Finally, select the OK option.
  • When you see this, the program is ready for a fresh install.
  • Install using the default directory now.
Step 2: Launch the Quick Fix My Program Tool from QuickBooks Tool Hub

In step 2, our Quick Fix tool will gather any background programs. It will then close them and allow your software to rebuild itself.

  • Click the QuickBooks Tool Hub icon on your desktop twice.
  • Select the Program Issues option.
  • Then, select Quick Fix My Program.
  • Open QuickBooks Desktop and your company file to determine whether your QuickBooks is still crashing Windows 10 after you’ve done everything you can.

Method 3: Modify the DDF and DAF files as follows

  • First and foremost, close any business files on the PC.
  • You must locate the company directory.
  • Give OldUserPref.DAT the new name DAT.
  • Then, remove the DDF extension from the file.
  • Click the confirm button to save the same payment using the same directory while accessing the company file.

Method 4: Move the Company Files to the Desktop

  • By adding new folders to your desktop, you can easily discover crucial files.
  • Go to the Current page to find out where the company’s documents are kept.
  • You must now copy the corporate file.
  • Right-click on the New folder and select Edit Paste.
  • Open the program’s main window by pressing and holding the Ctrl key.
  • After opening a company file, select the Next tab.
  • Go to the desktop copy of the file you just copied and open it.
  • Press the Print button.

Method 5: Use the QuickBooks Install Diagnostic Tool if the QuickBooks 2023 Desktop keeps crashing.

  • You must first obtain the QuickBooks installation diagnostic tool.
  • Next, save the file to your computer when prompted. Finally, shut down any open apps.
  • Click the Run QB install diagnostic utility button.
  • Wait till the operation is finished.
  • Restart the computer.
  • Ensure that all programs are up to date.


Hopefully, the information in the aforementioned article puts an end to your effort of looking up ways to fix a sudden crash in QuickBooks. If the situation persists, it is advised to provide a helping hand. It will save you time and energy. There are several means accessible for contacting the expert’s team, such as a live chat, phone number, or email. Use the right one and get expert assistance if necessary.

Read Also : 

How to Convert QuickBooks Enterprise to Online?

How to Remove Intuit Sync Manager

Create, Configure, and Enter Credit Card Charges in QuickBooks

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